Andover early next year expects to hire its first chief information officer, a step toward creating a streamlined approach to meeting the town’s information technology needs.
Currently, Town Hall, the school system, the public safety departments, and the town library each rely on their own hardware and software, with the equivalent of nearly 18 full-time IT employees spread among the four areas.
A report prepared by the consulting firm Blum Shapiro highlights the advantages of creating a single IT department that would provide service to all municipal and school departments.
“We have duplication of effort,” said Selectman Alex Vispoli. “We expect to reduce that duplication over time. There should be cost savings resulting not just on the process level, but on the equipment level as well.”